Comment by Cthulhu_ | Hacker News Reader

Comment by Cthulhu_ | Hacker News Reader

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It's a tactic to discourage the use of the paper tickets; they want to get rid of them, the Oyster card allows for much faster movement of people inside the stations and due to the gates much lower fraud.

In NL we've moved to a card system like that some years ago; the amount of people traveling without a ticket in the subways and trains has declined by a lot, and consequently, crime and violence against the train staff that fined them if they were checked. Likewise, staff could be reallocated from appearing as a big gang of ticket checkers at the exits of random stations to other tasks.

They do tend to put at least one guy near the gates though, for one to help out people that have trouble with the system, and on the other to discourage people jumping the gates. They're quite high so that's quite a feat, but there's also a builtin system so that it opens if pushed hard enough (in case of emergency).

Anyway. Ticket machines are big and expensive machines.

The person near the gates is mandatory (a legal requirement), if the staff aren't available to provide that person the gates will be switched off (so you can just walk through) or they close the route entirely (and if it's the only route that also means closing the station).

The gates are designed so that an adult can force their way through despite the gate being closed, but nevertheless in a fire or other emergency situation you don't want to wait for fleeing people to force the gates, so there must be a trained human available to command the gates to all open immediately. In a tube station there will be a control booth with CCTV of all areas somewhere to direct operations - the gate still must be supervised by someone physically nearby, not solely from the booth. Flow controls that don't prevent you fleeing from an emergency (e.g. the "Do Not Enter!" flashing signs at some tube entrances that can be activated to prevent overcrowding, or the changeable internal direction markers that let them send unfamiliar users over a longer alternate route to their destination) are controlled from the booth though.

Why not just phase out the paper tickets? They disappeared in Korea after just a couple years of the electronic cards being on market, it seems like.

The national railway system is integrated with the same type of paper tickets. You can buy a ticket from a station in northern Scotland to Brighton (changing in London) and it will operate the barriers on the London Underground. It's also readable by the ticket checker on the rural service in Scotland.

There are posters all over London pushing people to use contactless, it's not an attempt to swindle visitors.

The EasyCard in Taiwan (basically an Oyster card equivalent which can also be used at shops, so more like HK's Octopus card) can be used on trains throughout the country, so train connectivity can be done without paper tickets.

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