Is it just me or did this seem completely inevitable and kind of on the cusp by 2002? We were building fileserver-based VOD services just to save our Internet connection from the torrenting masses in shared housing situations around this time.
This seems like a risky one to bet against, at least from a technical perspective.
I suppose it is true that it was still a pretty open question whether anyone would manage to negotiate licenses with the media producers to do VOD, but Bell doesn't even touch on that issue.