I find it interesting, though, that the owner doesn’t worry about the privacy rights of the mechanic to not be filmed on the job.
Pro tip: ask to see any parts that were “replaced” on your vehicle.
BMW dealers are NOT inherently trustworthy.
Agreed on needing to find a new dealer, I will only buy another BMW if I move to a state with a trustworthy dealer. Unfortunately Washington has none.
Expensive and probably unnecessary but I seriously doubt they would do fishy things to parts that required an inspection by the customer.
I understand throwing parts at a problem but they misdiagnosed a simple issue so badly that I suspect malice.
We have video cameras on every floor, at every entrance, and ones that generally can capture the view of nearly everyone’s desk (one that captures multiple aisles not specific desks).
These are only used if there are “security” reasons to review them, in theory.
You are also made aware of this. It’s not snuck up on you.
It's trivial today for those tertiary video cameras to collect meta data directly (Changes) or with inference (facial recognition) to see who goes where.
For you to suggest no one will watch them begs the question that the meta data isn't collected. It may not be, but it might.
So a video camera that's not watched by humans 'wittingly' may still be collecting privacy decreasing data.
Ok, it’s audio, not video… but it’s still recording.