This isn't much of a solution. I had a G-Suite account with them when I had an issue with Payments. I ended up with a suspended payments account all the same and no support via the G Suite support package (let's be honest, at $5 you get what you pay for). G Suite support will help you with things like problems with your email, but the Payments team is totally separate. Take a look at the support page - https://gsuite.google.com/support/ - it's pretty clear that they aren't going to help you clear things up outside of their specific area.
Same for Google Play store as a developer; didn't matter that I had a $5 account, different department so back to robo-emails you go.