Truckers Reap New Riches
bloomberg.com
bloomberg.com
Large items such as washing machines, ranges, sofas, were always delivered by last-mile delivery companies, regardless of how they were purchased.
The real story here is about consolidation and standardization of the last-mile delivery industry. That's a pattern that has occurred in other industries for a long time. The consolidation reduces cost by reducing redundancies (== laying off duplicative employees), and standardization of process and marketing creates a recognizable brand, which reduces purchase friction with customers.
This will probably continue until there are a few major nationwide white-glove delivery companies left. And I doubt there will be consumer opposition to preserve the local delivery company the way there is with the local restaurant, boutique, or coffee shop. Appliance/furniture delivery isn't a lifestyle service.
Another recent example I discovered: Automobile body repair shops. They used to be mostly independent businesses, but sometime recently, a nationwide corporation called Abra has bought up many independent body shops and turned them into a network.
Perhaps the conditions for recognizing when an industry "needs" consolidation aren't that esoteric? Aren't they all issues of scaling?
Another example is in refrigerated shipping containers. Even though those are specialty items, prices have been driven down in that area to the point where financing the construction of new stock is becoming an impediment to some companies in remaining price competitive. Larger companies which have manufacturing in-house have a huge advantage in that niche.
Nationwide chains can spend less per shop on advertising, but still out-compete small shops in terms of advertising exposure. They're also more convenient for other large companies to make deals with. Is last-mile delivery like auto-body, in that the flow of information among consumers isn't so great, and it takes considerable effort for delivery teams to maintain quality of service even though the margins aren't always so great?
(Anecdote: I bought a portable dishwasher from Amazon. The UPS driver dropped the box right on the corner, completely smashing the packing and the bottom tray of the machine. I reported the damage and did the return. I got the replacement item and the UPS driver dropped the box on its corner in exactly the same way! I ended up keeping it, since the 2nd time, the water tightness and the cosmetics from the front weren't compromised, then eventually sold it on Craiglist.)
I don't think they are esoteric either, but rather, pretty straightforward. Modern communications and information technology have made it possible for a single corporate entity to easily manage an enterprise spread over many disparate geographic locations.
As a result, there are costs (basically, people) that can now be reduced because they are redundant, and the remaining people can create some level of standardization in process and branding.
This is an old story at this point - at least a few decades old. The only surprising thing is that it took this long for the last-mile white-glove delivery industry to get there.
> Is last-mile delivery like auto-body, in that the flow of information among consumers isn't so great, and it takes considerable effort for delivery teams to maintain quality of service even though the margins aren't always so great?
Sure, I'm not arguing that they don't have a strong incentive to merge. Quite the opposite, in fact.
They are getting squeezed so tightly a lot of them don't even make minimum wage.
Business Insider covered this extensively, they found the typical trucker has seen a 21% pay cut since 1980 in real terms -
"Business Insider compared freight wages, adjusted for inflation, from the BLS 1980 area wage survey and location-specific wage estimates from the BLS' Occupational Employment Statistics. For the five cities in which comparable data existed in both surveys, wages decreased by 21%, on average."
https://www.businessinsider.com/trucking-shortage-eld-mandat...
https://www.businessinsider.com/truck-driver-salary-decrease...
According to the BLS CPI inflation calculator[1], $75,000 in 1975 would be equivalent to $362,000 today.
Business Insider has, shall we say, a very Capital-oriented view of the trucking industry, constantly shilling for low driver pay. Drivers who read it are always amazed that they never seem to mention that there would be way more drivers than needed if they could earn what they used to.
[1] https://data.bls.gov/cgi-bin/cpicalc.pl?cost1=75000&year1=19...
Trucking causes most of the damage to highways (fatigue damage), and the environmental costs of trucks are huge (fuel, rubber dust, brake dust) compared to rail.
It's also jammed with semis.
There's a lot of low hanging fruit in transitioning to rail.
With time, this will result in consolidation, as it has always has. The most underperforming subcontractors will be shed, some will be directly acquired, existing employees will be handed new responsibilities, geographic bases will expand and redundancies will be identified. Both the job alarmists and the capitalist extollers are right, because this is the path to efficiency among whose chief instruments is reducing labor cost, but also because this process has always played out for hundreds of years in the exact same way.
The silver lining here is that this particular transformation isn't based on regulatory arbitrage (or simply ignoring the law), doesn't result in the sort of homogenization that imperils an intangible heritage (like foodservice consolidation did), but is actually about a middleman inserting real value into the supply chain. It's exactly what it says on the tin, and that's quite nice.
There are small businesses that have been created around this. I found a business that would purchase, deliver, and assemble items from Ikea. All I had to do was send them a copy of my Ikea shopping list.
In my particular case, they purchased items at the Elizabeth, NJ location, which has a 3.3% sales tax [1]. If I didn't use their service, I would have had to shop at Ikea Brooklyn, which has an 8.8% sales tax [2].
[1] http://www.sale-tax.com/ElizabethNJ [2] https://www1.nyc.gov/site/finance/taxes/business-nys-sales-t...
Ikea stores give me nightmares. You can get in, but you can't get out again. What I really want is to be able to order stuff from Ikea online so I don't have to set foot in their store, and have it delivered quickly for a low flat fee. They probably should think about doing some kind of partnership with Amazon to make this happen.
(edit: added link) https://www.ikea.com/ms/en_US/service-offer/delivery.html?ic...
But I guess that’s less efficient than having one bigger truck go around the neighbourhood.
Once again the free market finds new uses for labor rather than eliminating the net total number of jobs. It’s a wonderful thing!
The next stage in automation is expected to make the work that most people are able to do completely obsolete, that's why many visionaries discuss basic income.
Another trend is the concentration of wealth, which may shape the economy, e.g. by providing lots of lowly paid "servant" jobs.
Even today the "free market" is augmented by huge welfare systems pretty much everywhere, including the US; suggesting that the free market alone can "find new uses for labor" and automatically create a functioning system is imo wrong and harmful.
It is true: The Jacquard Loom has already replaced good loom working jobs. <s>
More seriously, I am with you on more wealth equality.
This is the natural progression of jobs. Auto mechanics were a nonexistent / tiny field that soon grew, devaluing the once noble buggy whip and horse-related professions.
> The next stage in automation is expected to make the work that most people are able to do completely obsolete
This is where I and many others fundamentally disagree. Work may be made obsolete, but new jobs will be created, just as they always have.
> suggesting that the free market alone can "find new uses for labor" and automatically create a functioning system is imo wrong and harmful
I am not only "suggesting" - this is actually the what our economy does every single day! The free market allocates labor, the government is not involved except around the margins.
That would leave a large untapped resource of human labor.
I don't understand why capitalism would leave that unexploited.
There's only sense in exploiting a resource if the return is greater than the investment, and since automation replaces a workforce that doesn't require deep specialization, you end up with a resource pool that has little value. The big win for John Henry wasn't that he could keep up with the machine, but he actually exceeded it and was less costly, and demonstrated that a theoretical army of John Henry's were more efficient than an army of the railroad spike driving machines.
Flexible automation is far more expensive that fixed-task automation and for companies that do a mix of many different products/services, it's not unusual that people end up being more cost effective than robots.
1. the movie/tv/music industry has expanded enormously
2. all kinds of jobs for people looking for sunken wrecks and graves of MIAs
3. restoration of old cars
4. personal trainers
5. artists/authors