There are a couple of possible interpretations of the success:
1. Classical music had a calming effect that dampened anti-social behaviour.
2. (A bit more depressing) Classical music is so uncool that anyone with anti-social intentions didn't want to hang around in a station while it was being played
Here's a 2008 article from The Independent newspaper on the scheme: https://www.independent.co.uk/arts-entertainment/music/featu...