In most US cities the power only goes out when lightning hits something or there's a freak heat wave and everyone turns their A/C on at once (or when there are genuine shortages, like in the old CA rolling brownouts). When the power does go out, the power company typically doesn't lie to you. The same was largely true of landline telephone services back in the day, and, in all honesty, is remarkably true of modern cellphone services (although there's a ton of crookedness about price, for the most part they seem to actually supply services they say they do).
In a way, it's actually egalitarian: for the most part cellphone companies, water utilities, etc., when they do abuse their customers, limit their abuses to money stuff and hence pretty much only abuse the poor. (This is less true about airlines but not completely untrue, witness first class and high frequent flier statuses). It's refreshingly fair that with cable companies in this country you can't get decent service at any price; hedge fund managers and janitors have basically the same terrible experience.
Maybe that's part of why there's so much anger at the cable companies, actually, because so many people who they mistreat aren't used to being mistreated by everyone else. And why so many of the customers are badly behaved.