I've had fake headphones (more than once) and fake software. I contacted customer services and they didn't even seem to understand why I was trying to point out all the fake products listed on the site. Needless to say, they are all still there and no action was taken.

Take a quick search for headphones by "Apple", I doubt any of these are genuinely Apple: https://smile.amazon.co.uk/s/s/ref=sr_nr_p_89_0?fst=as%3Aoff...

The problem is it's more profitable not to care about these problems.