There was an incident with similar consequences on April 10, 2014. The cause was a programmed threshold being breached and the impact was 6h of downtime.
Source: "The Coming Software Apocalypse" published by The Atlantic (https://www.theatlantic.com/technology/archive/2017/09/savin...)
walrus01 also linked to https://www.fcc.gov/document/april-2014-multistate-911-outag... in another comment.