Yes, Oracle is bad. No, I don't love or even like them.
But quoting Bryan's dramatic speeches every time Oracle or Ellison are mentioned is adding next to nothing to the discussion at this point. It's a great way to incite anger though.
But quoting Bryan's dramatic speeches every time Oracle or Ellison are mentioned is adding next to nothing to the discussion at this point. It's a great way to incite anger though.
If a Tesla gets poor maintenance by an unskilled shop, when the vehicle crashes and kills the driver, Tesla gets the black eye and has to defend itself in the media and in front of the NHTSA. Tesla's stock takes the hit.
When a Mac crashes, it's because Apple's hardware or software has a bug (something in Apple's control). Apple doesn't have an open ecosystem like th.e PC world. When a PC crashes, you also have the hardware manufacturer to blame for faulty hardware. What about OS and other system customizations the manufacturer puts in there? Those coukd crash it too? All the public hears is "My Windows crashed." and Microsoft looks bad.
No fault is brought upon the consumer who thought a $220 PC was going to be a quality machine, not does it fall to the non-brand foreign bargain PC manufacturer for building a $220 that's doomed to provide an awful experience. Instead, the world hears that "Windows Sucks."
Given this, I appreciate why a company would opt to do the things Tesla has done in order to protect its brand. However, I try to avoid doing business with companies who do this, as I value consumer freedom.
Apple's Mac Pro (the big tower) had upgradeable RAM and video, and the newer versions (the little black shiny pretty cylinder) were soldered on.
That's less about lawsuits and support costs -- it's memory for God's sake and everyone else lets the consumer physically upgrade it, even many laptops. It's about going through the cartel to get the upgrade, which is marked up 3X, 4X. Apple is recent -- anyone remember Sun?
RAM is the #1 cause if computers crashes largely because people think cheap or overclocked RAM is fine. Windows would have a vastly better reputation if it was always paired up with good hardware.
But the real fight on stable RAM was over ECC, IBM is the only giant that took an actual stand on insisting on quality at a price. Apple realized they could keep the price.
Can you source this or is an opinion? I don't have facts by I think drivers are #1 issues for hard crashes.
No. This is the same Apple who one year ago was charging $1200 for 48GB of memory.
It's the laptops where everything is soldered on.
[citation needed].
As a consumer, I wasn't able to buy detailed service manuals for cars or TVs for long before I couldn't get one from Apple.
Is Tesla planing to open car services in all locations were regular services are or you will have to send the car back to the dealer so they send it back to Tesla and wait 3 weeks like you have to do with Apple.
About Apple,
-1 Apple sells expensive products and non-Apple PCs and phones come in different price ranges, so in average Apple products will be better quality.
- 2 Apple products break too, I have such a laptop and many other people can confirm that they have hardware issues and we also see that until justice is involved the issues are not acknowledged
- 3 Apple always had a good image in some demographics and it is not correlated with the fact they are trying to hide the hardware schematics, try to stop third party to repair the products, the good reputation was because of the software and hardware.
For the Apple fans that will downvote, also leave some factual reason why I am wrong, something like why do you think the new anti-repair movement is increasing Apple branding or what fact I got wrong.
If you're really "lucky" it will happen while you're traveling out of state, and Tesla will tow your vehicle to the nearest facility and give you one of their rentals or partnered rentals, some of whom have "no out of state" policies on the replacement vehicle (remember, you're already 'out of state' - how are you planning to get home?).
My only consistent hardware error on a Mac was my 2005 iMac (the 42lb one) when I upgraded the RAM and chose the wrong speed/timing. Genius bar told me to replace it with the stock RAM and it worked fine.
So yeah, upgradability and easy-maintenance can easily lead to problems even with a reasonably knowledgeable consumer or repair shop.
Hardly. A fatality collision is rarely the subject of an NHTSA investigation, and "serviced by unqualified/unlicensed auto repair facility" is one, a big get out of jail card, and two, hands a whole world of liability... to said facility, not Tesla.
Wow I didn't know this. I have hard time believing this. Where can I find this for my subaru 2019.
I had no idea this existed. thanks.
Ugh.
No, but he might put some board level pressure to get more rigorous about profitability. I know that's a dirty word around here, but Tesla is not exactly well known for it's cashflow prowess. Those are the types of things board members do...not figure out whether service manuals come with the product.
It's meeting the letter of the law, not the spirit.
Just like how in those few states where access to service manuals is legislated, Tesla makes you 1) make an appointment, 2) pay a fee, 3) show up to a designated location, 4) not be allowed to take copies, or photographs, and only allow your own hand written notes (no computers allowed), and 5) sets a time limit.
Additionally, I can't imagine that a service manual would be valid for that long considering that a lot of the service on a Tesla is mostly on the software side. They'd have to offer a hardware manual for the extremely limited amount of hardware and then a separate software website/app/portal to handle the software side. You'd likely be paying a subscription and they'd need to separate off whatever platform they're currently using at the service centers. Again, doesn't seem very cost-effective for the tiny base that would benefit from it.
As for the parts, there's a parts catalog online: https://epc.teslamotors.com/#/catalogs
We're not talking about past Tesla. We're talking about Tesla that needs to improve cash flow with Larry Ellison on the board. Do you really think this is hard to imagine?
This is not a new problem, and consumers have been fighting to get quality documentation from auto manufacturers for decades now, but manufacturers don't want to give it voluntarily because it cuts off their dealerships from recurring repair revenue, where they make most of their profits.
I think the only reason Tesla doesn't comply yet is because they probably don't have any physical presence in Massachusetts, which passed the law in 2013.
We should all be ashamed that our government is so bought and paid for by the auto manufacturers and dealers that this information isn't mandatory to be made available online.
Top comment on every article about an advertising company -> "remember! you're not the customer! you're the product!" followed by a bunch of folks praising this profound insight.
(FWIW, it has worked for me, though yes it was annoying.)