I'm curious if your team is ever able to be together in the same location and how often if you do? I'm a firm believer that remote can work, but by getting a chance to spend some time face to face, have dinner or a beer together, you learn a bit more about each other than you can via phone and video calls. That face time is very humanizing. You don't have to learn all about their family, dogs and cats, but you do learn more about their body language, how they like to work, many little things you just don't get when you're not face to face.