I currently have both and need to make a decision on which route I am going to go.
I currently have both and need to make a decision on which route I am going to go.
Each action has a card that explains what triggered it, what device, and what result was given, and you can listen to it. You can also turn recording storage off entirely, or delete by device or date ranges.
Honestly the only bad part is it's buried several layers down in the options and account activity, where most people don't go looking. If you do care though the privacy options and controls are pretty good.
It's actually a really cool feature; this entire fiasco could likely have been avoided if Amazon were to embrace the feature (data export and review) rather than treat it as something only nerds are interested in.
If you have data export by default (like Google's Data Takeout), then you don't need to build internal custom systems and manual processes that are only tested on GDPR requests. You've already built them for the default case. Handling GDPR requests is now user self-serve with a link to documentation explaining how to get their data.
To make the choice which route to go, you need to figure out which one has more integrations that are useful to you. Try integrating your other stuff with both and see which works better. Also try asking both the same questions and see which gives a better answer.