What if I try to sell you on the notion that getting quality this high out of the public sector is extremely unlikely?
What if I try to sell you on the notion that getting quality this high out of the public sector is extremely unlikely?
We actually have figured out how to run public sector software projects successfully. It's not a mystery anymore.
There's a lot of barriers still to practicing agile service design within the constraints of most government organizations, but good results are consistent where you can carve out the space to implement it.
Look at "digital services" teams at every level of gov:
- UK Originals: https://gds.blog.gov.uk/ - US Stormers: https://18f.gsa.gov/ - US Normers: https://www.usds.gov/
- CA State Child Welfare: https://cwds.ca.gov/ - CA Benefits Enrollment: https://www.getcalfresh.org/ - CA Digital Services: https://github.com/CDTgithub/DigitalServiceOpportunities - MA Digital Services: https://www.mass.gov/orgs/digital-services
- Philadelphia: https://www.phila.gov/departments/office-of-open-data-and-di... - San Francisco: https://digitalservices.sfgov.org/ - NYC: https://playbook.cityofnewyork.us/ - Boston: https://www.boston.gov/departments/digital-team