There are 3 parts to a genuine apology.
1 we’re sorry
2 we messed up
3 here’s what we’re doing to fix it
This is a poor attempt at an apology. It just shows how desperately they acted to grow users with little to no regard for user privacy. That’s a typical footprint for a mercenary company, not one who’s mission is to respect its users.
Just look at how Apple apologized about their battery dilemma. Here’s a great way to show you care about your users https://www.apple.com/au/iphone-battery-and-performance/