The whole purpose of the Space Shuttle was to put people into space (and bring them back). The only payloads it carried were those requiring human intervention to deploy. The Falcon 9 can only lift payloads that do not require human intervention.
Making a manned, multi-purpose vehicle like the Shuttle really starts to get expensive when you just want to launch a big satellite. Sure, they perform a bunch of science up there but that's as secondary goal to getting the main payload into orbit. The Shuttle had good goals in mind but turns out its just cheaper in the long run to make something that won't last more than one launch.
What sounds like a more attractive option, owning and operating a semi to make round-trip deliveries cross country where the driver goes sight-seeing along the way or to buy and ship a shipping container that makes a one-way trip?
This is simply not a true statement.