Translation for those not proficient in Academese: Serverless computing a novel paradigm enabled by a large cloud provider, does not matches our past research, thus we argue why it's not the right thing.

This is classic "if theory does not matches practice lets change the practice" approach, which is far too common in academic systems research.

I trust AWS with knowing what its customers truly want (in terms of performance and cost) and what it can provide,Since AWS has real financial stakes in its success.

A decade ago the same researchers would have mourned emergence of cloud computing as a wrong thing and instead asked for P2P computing since that's what they had spent the decade before doing research on.