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> If 20% of CenturyLink customers canceled their service for a week in a very publicized way, CenturyLink would scramble.

Their customers can't do that without incurring ridiculous early termination fees. And many of them don't have any other option for broadband anyway.

Further, I suspect boycotts very rarely work even against companies that aren't quasi-monopolies.

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First, you need to substantiate your claim about early termination fees.

Second, most of them do have other options for broadband and in fact use an alternative provider every day.

Third, well organized boycotts commonly work well. Even a 10% drop in revenue really gets the attention.

"Second, most of them do have other options for broadband and in fact use an alternative provider every day."

Are you sure? I don't know anything at all about the market in that part of Utah, but I do know that in almost every place I've lived, there has been exactly one broadband ISP available. If you don't want to use them, then you don't get broadband.

I am sure. I am very familiar with that specific market. I know exactly what it is like to compete with CenturyLink, Verizon, ATT.

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