That being said, they excel at building things that are scalable, reliable and secure, and while you may only see that as 10% of the features, for a lot of ppl that is 80-90%, especially if data is involved. They do tend to improve their products over time as well and for better or worse I am sure a lot of those resourcing decisions are driven by data/revenue rather than how crappy the product is.
At the end of the day this allows others to continue to compete with them, which is a good thing.