That's not necessarily a bad thing for consumers if the replacement product is just as good or better than the previous one.
In name only. Even non-technical people know what huge pile of crap "Skype" is nowadays.
And though I don't use it with friends (FaceTime mostly fills that role) I work remotely and do use Zoom several times a week for video meetings and screen sharing.
The call quality of video and screen sharing is significantly better than Skype and hangouts.
Wait. You're right, I guess Zoom IS the new Skype...
Why does it keep archiving all the conversations? Sometimes I want to continue a conversation, but it really doesn't want you to.
Except when it is Lync
Lync is an abomination that only exists to dilute the brand
Most of their product releases are one step forward and one step back. For example, the new Gmail is a little nicer looking, but it's a huge resource hog compared to the previous one without any striking features (though there autocomplete thing is nice). Google Meet just seems to have a few fewer features than Hangouts, and I'm not really sure what it adds.
I honestly haven't seen a new product from them that is noticeably better than whatever it replaced for quite a while. Most things seem to be change for the sake of change.
The new gmail is ok I guess. It’s not substantially different from Mac inbox for me to care. Either way I’ll spent some time scanning subject lines and senders. I might be an outlier though.
I'm looking elsewhere.