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> "isn’t it up to the universities to provide a majority their value in the form of education"

I'm not sure how this statement addresses my claims.

How do we measure/quantify the quality of education? I claim that the way students feel about the staff and the institution should be taken into account, rather than dismissed.

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You say that the evaluations of students that are only looking for good grades are useless. What colleges are selling and what students are buying, at very high prices, are credentials.

If colleges, and those that work at them, want to be in the education business rather than the credential selling business they ought to take a good long look at where and how they went wrong instead of constantly trying to push the blame onto to people that, again, are just buying what they are selling.

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