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Comment by jackschultz | Hacker News Reader

It's tough to avoid complaints when you're a bigger company, but when I hear StockX, I'm forced to think about the multiple complaints of fake selling through them.

https://old.reddit.com/r/Sneakers/comments/9tqfv6/i_received...

https://old.reddit.com/r/Sneakers/comments/9uqafs/stockx_sen...

https://old.reddit.com/r/Sneakers/comments/9jaj4r/exposing_s...

Can't be a good thing for people to think that about a company.

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Apparently you're expected to authenticate 1 shoe a minute

https://niketalk.com/threads/what%E2%80%99s-it-like-to-work-...

  > The only decent song they 
  > played was ruff ryders anthem.

  > My coworkers were arrogant and 
  > unfriendly. Imagine a bunch of 
  > clowns that only rock off whites 
  > or yeezy’s.

Goodness gracious! The horrors!

Then again...

  > They quickly examine the shoe, 
  > check the bottoms and inside to 
  > make sure its not worn, sniff it, 
  > and put the green tag on it.

...

  > sniff it

I think I can understand the moodiness now.

One part of the company is verification that the shoes are real. So while they missed in that case I'm sure they are trying to improve. On something like ebay you have zero verification. And you can always get a refund.

One of the cases listed above is how they didn't give a refund after going up in the supervisor chain, where the higher person still said the shoes were legit. Only when the story was high up on reddit did they give in. Definitely trying to improve for sure however.

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