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Comment by chaosmachine | Hacker News Reader

Downvoted comments are bad for the community. They are literally negative. Remove downvotes. Anything that truly deserves downvotes probably deserves flagging/deading, too.

Downvotes change how you think about reading comments. Instead of "was this helpful?" you're thinking "do i love this or hate this?". It's polarizing, and as the number of users increases, it's easy for a comment to hit -4 in a couple minutes.

People feel bad when they get downvoted (often because they feel the downvotes are unjust), and some of them turn to trolling or flaming as a defense mechanism. This spreads across threads and infects the whole community. Emotions are contagious.

Also, add the ability to undo your upvote.

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I've often thought of it. The reason I had downvotes originally was to deter people from saying things that were mean or stupid. But maybe the right way to deal with that is a separate mechanism from voting, as it is with stories. Maybe the right combo for comments is an uparrow, plus a flag link, and encourage users to flag comments that are mean or stupid.

I'll think about the real solution more after I'm done reading applications, but I'll increase the downvote threshold to 500 now.

I've had my comments republished in your monthly but I rarely comment on HN anymore due to the negativity. Case in point:

http://news.ycombinator.com/item?id=1652566

We've gained a few trolls but I don't think we've suffered from evaporative cooling yet so it's not too late. I support removing down voting and switching to flagging specific offenses e.g. spam|offensive|troll to start.

Alternatively [just a crazy thought] how about we open up and show what each user has down voted. Perhaps as a courtesy we could only show down-votes starting Halloween 2010.

It looks like that was a case of piling on. There may be stuff I can do to mitigate that specifically. BTW, it's not our monthly; Hacker Monthly is someone else's project.

> ...but I don't think we've suffered from evaporative cooling yet...

If we assume that a user's total score is a good indicator of their value to the community, then the HN leaderboard would agree with you.

I'm not so sure, though. IIRC, pg has mentioned in the past that he spends less time here now, and I rarely see anything from Reddit's founding user group. Another HN user that I've been following for a while -- DaniFong -- who's doing some pretty interesting stuff and has a tendency to post fairly intelligent comments, has had a really obvious decline in activity here.

Although I've been a part of this problem as often as not, I've also found that the discourse here isn't worth participating in any more.

But, maybe there are alternative explanations for all of that.

I think of downvotes as the gong on the gong show. One can follow all the established rules of politeness and still negatively affect the atmosphere of the site. The downvote is crucial for dealing with bores, stupid people and obnoxious comments which fit into the discussion guidelines, but are still obvious trolls.

We had a saying in physics: "there are no stupid questions, (only stupid people)". We encouraged people to ask stupid questions, because (a) quite often that's the only way you learn, (b) it encourages shy people to speak up, and, (c) sometimes a stupid question isn't stupid at all, and leads to a deeper insight.

I'm a little disappointed that HN isn't like this. Most of the time I have a "stupid question", but I don't comment due to the HN's disapproval of stupid comments. I self-censor to the extreme with HN, and I don't think I'm the only one.

Maybe I'm in a minority here, but I'd like to see mean comments flagged/deaded. And stupid comments filtered to the bottom (but not otherwise punished).

But "in physics" sounds like a university class where people are paying money to learn.

Is Hacker News about teaching people things? Or does it have some other goal?

Agreed. Punishing people who make stupid comments seems like it causes resentment and anger and thus more stupid comments.

I wonder if there a parallel with the whole punishment vs rehabilitation aspect of the justice systems. In essence, a justice system is a social tool to cause people to act a certain way. Some techniques are better than others.

"Stupid" comments are one thing, "stupid" questions are another. With "stupid" questions you at least demonstrate a willingness to learn and not just spew political talking points, biases, etc.

I self-censor because of this and think we shouldn't mind. I end up writing comments I don't submit, but I consider the exercise worthwhile because forcing myself to write my thoughts out and then judging whether they're truly helpful/insightful teaches me what knowledge gaps I need to fill eventually and where I'm just falling back on preconceived notions/biases to form my opinions.

So if you think you'll be down-voted ask yourself why. If you don't know why, then re-formulate your post as question to understand others' reasoning.

On second thoughts, I have to agree with you re the differences between "stupid" comments and "stupid" questions. Good point.

I think self censoring is largely a positive - it means people will actually take the time to think through their post, rather than just responding emotively. Whilst I'm sure there are times that valuable comments are lost because people are too cautious, I think the overall effect on signal-to-noise ratio is hugely, hugely beneficial.

Can you clarify the kinds of self-censoring you're doing?

Some of it is really a very good thing -- namely, "am I asking a question that would be trivial for me to answer for myself?"

There are plenty of "stupid" questions that are important to ask of yourself (and are part of the learning process for all of us) but need not clutter up a good discussion.

If everyone self-censors by asking "will this increase the value of this discussion for other readers?", I think that's a good thing.

I think you're talking about self-censoring based on "will this comment reveal my ignorance and harm my karma?", which isn't the same thing. A question or two along the lines of "I don't know much about this, but it's interesting and seemingly not well-covered online -- does anyone want to give a quick high-level explanation?" are normally welcomed.

Be polite, be on topic, don't ask something that's trivial to answer for yourself, and consider the value of the question to other readers... and you don't have to be already a wizard on the given topic to discuss it.

I'm relatively new to this community, but I've thought for a while that the problem with any points-based system is the inherent competitive nature. One of the interesting things I've learned in improv classes is the "Yes, and..." structure that performers use to build on each others performances to create something bigger and better.[1] Structurally this may be as simple as implementing a mandatory "Yes, and..." string to the beginning of each comment. Maybe it is only displayed as the user is writing comments, but it could be a simple, effective nudge to be more constructive used in conjunction with the existing points system.

[1]http://en.wikipedia.org/wiki/Improvisational_theatre

Yes, and what should we do if someone posts something that is not constructive or that cannot otherwise be built upon?

You're right, this is strictly an attempt at prevention, not a cure. But it might be interesting to attack a problem like this on multiple fronts. Right now, however, most of the focus seems to be on the "cure" side of things.

What I'm curious about is what sort of data is available on these negative comments. If we were to identify (and agree) on a large enough sample population (n>30, probably) can we start seeing any trends in terms of downvotes, account age, posting frequency, etc? Do any of those correlate with a sample population of comments we identify as positive?

Other half-formed ideas I have that may be interesting: - mandatory cooling off period (one to two weeks) before account activation - analyzing downvotes by user and, once a threshold has been reached, putting them in a "time out." - being able to block certain users from appearing in stories once you've logged in

I propose: a "mean/troll" flag button in addition to the regular voting buttons for each comment. In addition, we need a mean/troll loserboard.

I think the problem lies in that the downvote has two distinct purposes:

1) People down vote to express disagreement. 2) People down vote to eliminate value-less comments.

There needs to be a separate function for each of these. Perhaps the current down arrow for disagreement and some sort of irrelevance flag which wouldn't impact karma, but would still make the comment fade or eventually disappear.

I typically approach down or upvotes to my comments as (dis)agreement.

What is important to me is furthering the discussion if someone downvotes me for disagreement.

Requiring a dissenting opinion with a disagreement downvote would not only satisfy my wanting to hear the objections to my comments, but it would also require the downvoter to have a good dissenting opinion (lest his post be flagged as valueless/irrelevant).

Requiring a dissenting reply with a downvote is for my own personal reasons, but I do think there needs to be a distinction between disagreement downvotes and irrelevance/valueless downvotes.

Here is an idea: Instead of deleting "down vote", instead, add "yay!" and "boo!" links.

A user can see the "yay!" and "boo!" scores of any recent post or comment.

"Yay!" and "boo!" scores do not effect karma or otherwise effect HN privileges.

(The idea is to allow the exchange of "push a button" feedback that, in some sense, doesn't count. Up/down votes can still work as always.)

I'm an advocate of mean answers, if they're well-placed. I've seen them work at kuro5hin.org; they're 'area effect' weapons against stupid posts (by example), stronger than just a downvote. The truth is, as a site grows, you really only want a subset of the readership posting, and you want the rest to think twice before doing it (that sounds bad, but if you want read-quality and not write-quantity, you've got to do something to make people pay attention). Now kuro5hin.org is pretty much dead, but I don't think that was the cause.

The trick is that we don't actually want to shame and anger people posting comments that don't fit into the HN ethos; we just want them to improve their comments, or wander off elsewhere without feeling too bad about it.

If someone has good ideas but is used to discussions on wilder forums, we want to educate them in a respectful way. If someone really doesn't belong here, we don't want to get their attention; we want to make HN as boring as possible to them, so they go away instead of posting a self-righteous rebuttal or seek vengeance in some way.

On the subject of respectful education... it might be helpful to have some built-in explanatory text shown next to downvoted posts shown only to the author, with the standard reasons for HN downvoting, and suitable responses for downvotes that seem unjustified.

To be honest, since opinions with which I disagree often seem stupid, I see downvoting when there is disagreement as a natural reaction to a certain extent.

Philosophically, downvoting should impact the karma of the downvoter.

Agreed. I think downvoting starts a revenge cycle, and the methods that are in place to prevent revenge only make the revenge less direct.

For instance, you can't downvote replies to your comment, but you can go into their user history and downvote their other comments. This is worse, because their other comments quite literally have nothing to do with what would have been downvoted had that measure not been in place.

If someone views downvotes as punishment, then this engenders retaliation, and retaliation doesn't engender civil discussion.

You can't down vote old comments, so there history is safe.

Actually downvoting a bunch of someone's comments doesn't work. There has long been protection against that.

Downvotes can be used to stifle dissent, but are generally valuable.

I feel like 60-70% of the heavily downvoted comments I see are already trolling or flaming (or in some cases something dumb, like a 3-word reference to an internet meme). With the grayed out text, I think this is a fantastic visual cue about how not to act on HN.

(I could have just written this comment as "/disagree", and then watched it get appropriately downvoted, and learned my lesson)

Edit: I should also add that as a barely-contributing user, I don't have the ability to downvote. But I'd still like other people to be able to do it, to enforce the community's standards.

I'm embarrassed to say that I have accidentally upvoted many times. This always happen on a particularly egregious comment that caused you to be distracted while clicking.

We should not remove down votes outright. I've seen a comment get downvoted to -4 because people didn't like the commentary, but then shoot back up to +10 when it was shown that they were correct after all.

…but if we remove downvotes, they will just stay at 1 instead of getting downvoted. Later they will still be able to shoot up. They will only get flagged if they are actively in the wrong spirit of the community. (spam, abuse, etc..)

The concept of "down" is conflated in people's minds in a way "up" isn't. It is used by people to mean either "I disagree" or "totally inappropriate". The first is not supposed to affect karma but the second is. If you simply replace "down" with "flag" it changes how people think about it.

As for accidental up-voting, moving the links so that there is separation would fix that.

Ah, ok, that makes a lot more sense. I was imagining removing comments that had been downvoted; not removing the link to downvote.

I generally agree with that, but it reminds me of another problem. The Karma number is now an ever-growing and meaningless figure. I think it should be harder to improve your karma as you get higher, and it should be easier to lose it. That it actually has a meaning.

ah.. Progressive taxation. You're a commie liberal aren't you. ;-) (don't worry, I am too)

Inflation may be a problem some day, but for now I think it's under control. The leader board is still at a human understandable scale: http://news.ycombinator.com/leaders

I agree with you. The only times i have wanted to downvote was to mark some comment as spam and/or troll. Given that we have a 'flag' link on comments, i don't see a need for downvote, except to undo a upvote.

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