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Comment by cygned | Hacker News Reader

Lenovo‘s website was very frustrating when trying to buy a T480s; weird navigation and a configuration wizard that crashed sometimes. Mostly, though, they give you a model ID and if you put it in the “Model ID” search box, it yields nothing and additionally empties the shopping basket, so that you have to start over.

I eventually bought it from a local store, but if I didn’t know that I wanted a Lenovo, I would have given up and bought something else.

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I’m not sure who actually buys from their website. I’ve tried to use it in its various incarnations over the years and it’s been terrible every single time. I think perhaps they mainly sell direct to corporates and to retail channels so the site isn’t something they care about getting sales from.

I recently bought a A485 from their site. It was only available in stock configuration from other sites which I didn't care for. The experience wasn't too bad, but maybe I was lucky.

T480s with WQHD display is only available online, or though campus programmes. Retailers only offer less bright FHD display.

Those who need the laptop configured as they want.

The best option used to be 'no touchpad', that's sad Lenovo removed it.

I love how when you go to the checkout page on Lenovo's website, you can see a list of what is included. But if you look closely enough, you can notice that the check-marks are actually square root symbols. Such attention to detail XD