The comment did not feel even slightly "compassionate": it felt like a cold, dispassionate template, the kind of thing read off by someone who knew they should care but didn't _really_, followed by a phone number.
Part of what makes it so _not_ compasssionate is how "lazy" the thought is; FWIW, so far _no one_ in this discussion of this issue has mentioned the OP's website: there is essentially a suicide note on it right now, claiming they have already died. The attached blog is all about suicide, and goes into their issue.
They have a protected Twitter account, a deleted Facebook, apparently Google+ (is that still a thing?), LinkedIn, GitHub, and Instagram... I have sent a message via Instagram (but the account is empty, so maybe entirely unused and abandoned).