The best payment experience I’ve had is cash. I pay for what I need and when I leave the festival I can still use my “credits” hassle free anywhere I like.
The real problem comes when the system breaks down- which I've seen happen at plenty of festivals. At that point if cash isn't an option then commerce simply stops- screwing both vendor and customer alike.
for a $5 processing fee
Except when they have no change (forcing you to find someone willing to change it or wait for them to do so) or refuse to accept a large bill. I often choose to use cash, but it's really not frictionless.
Even if you could get your money back, you're still waiting at lines to recharge the bracelet. It's a joke.
With cash, you just come prepared and withdraw at any ATM long before the festival. Bracelets didn't solve any problem except disconnect the money handling event from the purchasing event so that you lose track of it, like how microtransactions are never priced in actual currency.
If that’s because the festival organizers don’t let you retrieve your money easily or without a cost, that’s an issue with the festival management and not with the idea of digital money.
I’ve been to a festival which allowed us to withdraw money freely (I think they had some restrictions such as only 1 free withdrawal after the festival was over, and/or it had to be done within a week or so) but that allowed us to simply load in excess money so we never had to recharge. That worked really well for us.
The ability for poor implementations to exist is itself a strike against the general concept.
Have to load money, have to retrieve money, and have zero insight into how much I’ve already spent without even more apps or interfaces.
Even if some transactions have extra friction such as ID checks for age-restricted purchases, the less intrusive solution is color coded "dumb paper" wristbands.
Handling cash is a hassle in many ways:
1. It's slow. Obviously it is not slow in the best case when the customer throws in the exact change, but it is _really_ slow in the probably more typical case when the drunkard is at the counter and starts to dig into the pockets and find out if he has enough coins or when the seventh customer in the row wants to pay his ten cent lollipop with a hundred dollar bill and you run out of change.
2. It ties capital to keep sufficient amount of change in all of the booths.
3. It is difficult/expensive to manage securely and safely. You need to figure out how to stop personnel and other people stealing the money. Also your personnel likely feels more safe when they know that nobody can think that hey can come and try to steal money from you because you simply have none.
Or if I'm feeling extra tech-y, I can do that with my watch or phone.
2. A negligible amount for a vendor on a festival.
3. Not a problem on a festival. Booths tend to be manned by two persons because of other safety factors anyway, so staff stealing isn't an issue, and any organised criminality on a festival is usually limited to (relatively) low risk, high reward crime: pick-pocketing (smartphones in particular).
And especially the ‘takes longer’ argument just shifts the time people are waiting to the charging station, or to their own homes, if they’re charging beforehand.
I think it’s fairly easy to make any change handling easy by making everything cost multiples of $1
have zero insight into how much I’ve already spent
If every single actual implementation of an idea is bad then maybe the idea wasn’t such a great one either.
Contactless payments with a regular credit card are as far as this idea needed to go, everything else is either a gimmick or a rip-off attempt.
Music venues have some interesting procedures, Alpine valley allows under an oz of weed to be brought in. They have college girls carrying backpacks with 40k in cash. There is an off duty cop directly behind though.
Why do they allow weed to be brought in? Why do they have college girls carrying cash in a backpack? Why so much cash? Why is there an off-duty cop following her around? Isn't an off-duty cop just an ordinary member of the public? If a cop is required shouldn't it be an on-duty cop? If it's somehow a trap to catch drug dealers, how is it meant to work? Why do they limit the amount of weed? And why are they trying to catch drug dealers at all?
I'd guess the "college girls carrying 40k in cash in a backpack" were employees carrying cash out from whatever business/booth they were running and taking it to their bank or head office or whatnot, and the "off-duty" cop behind them was there acting as a security guard; since that's a somewhat common side gig for cops, and in may places, they're still given all the power and authority an "on duty" cop has.
I don't get the connection to the weed (legal or otherwise, it has never been an interest of mine), but perhaps it explains the other bit.
As for the second part, off duty cops would moonlight as security guards. And the college girls could blend in. With the large crowds it was a way keep a low profile for making cash pickups from the dozen different beer/food stations. It's pretty smart. You would never think twice.
It’s a fairly typical internal control for that type of operation.
Spending some cash sometimes increases the complexity of my pocket considerably, which is fine in practice and all, but just feels wrong to part of my brain.
I’d rather have the bracelet solution and don’t have to worry about having 100 coins in my pockets or losing my wallet.
You meant 'more', right?
If your card gets stolen however, you go to the bank, fill out a ton of forms, pay a fee for losing your card. Wait a few days for your new card to be delivered in the mail. And then, finally can you pay again. In the meanwhile, you are forced to pay with... cash! Which nobody accepts, because not having a debit card is socially unacceptable in our society.
Not sure which country you are talking about but the vast majority of people go to an ATM not the bank to get cash. You still need a debit card to get cash from an ATM.
I haven't been to a bank for getting cash in 10 years. And as you say, ATMs are where you get cash.
Self-checkout person was going "what the hell?" on that one. I also heard her talking to others about being hungry from break being delayed. I gave her the grapes after explaining what I was doing. She was happy, too. Probably did it herself at some point haha. Cashiers trip out to this day if I tell them about that whenever someone is buying a candy bar or something to get cash back. Occasionally, person in line leaves to get a grape. Just one. :)
But I actually assumed just the cash was gone. Either bank or ATM works fine in that situation.
But try losing your card overseas and see how you feel then... Especially if you have to put a stop on your card... Slow and very painful...
Unless you have a spare you'll be asking a friend to use Western Union for bridge finance.
Depends on the card. With Amex or Diners Club it’s not a problem.