Privacy is a serious concern. I don't feel great handing my thoughts to a third party for analysis. If I could pay anonymously I'd feel a lot better about that.
Pricing is also a concern. "Sign up now for a 30-day free trial. Once your trial is over, we'll work with you to set up a subscription plan that works for you and your business."
Seems like the plan is to analyze what I'm submitting and judge what I'm worth. I'd be more likely to purchase with transparent pricing. Otherwise I'm thinking it's better to query this in a privacy preserving way with repeated free trials.