My problem of the OSS ecosystem right now is under maintained dependencies that just because they compile and work, means most programs by non-billion dollar firms have a minefield of insecure code inside them.
Has anyone heard about a business like this? In the past security was less important than it is now - so perhaps this is a new opportunity window.
Corporations can:
1. Self-host for free but hire their own engineers/sysadmins to maintain it
2. Pay for a per-seat hosted version from Zammad[2]
3. Self-host and pay for a support contract so that Zammad engineers can maintain it for you[3]
[0] https://github.com/zammad/zammad