Hey.. uhh.. Do you work on the same project as me, or is this just a common setup?
In comparison, despite jira having a UI that was clearly created by developers, it seems quite dandy for tracking (and logically linking) bugs.
I was held at gunpoint (exaggeration) and had to administer it. Note, this was a 7 year old version of clearquest at the time.
JIRA is clunky but it is effective. I ought not say more as it would be impolite.
I've had to formally evaluate bug tracking and issue tracking systems. They all suck to one degree or another as each has a fatal flaw, in my honest opinion. I probably ought to write a blog entry on the trackers I evaluated and the level of spam that the commercial versions send out to evaluators.