Good point about best time to call. Will add that field. In future we'll let you customize what hours to accept calls. If someone calls you off-hours, it'll tell them to try again between your hours.
Thanks for the feedback!
Filtering out the freelancers who don't have a dedicated business line and who aren't reachable by phone is a good service to provide to your clients, and it is a reason I'd use tekbob over any number of your competitors.
There is no excuse not to have a phone number. Get google voice and Skype. As a freelancer you are in the customer service industry, one. Two, your competitors have phone numbers.
I regularly look for people to subcontract work to and I persons's skills or experience are great but if I can't call them and reach them by phone to have a conversation, that is an immense disadvantage when I'm comparing one worker to another.
That's been my experience as a developer. I can credit so many deals to being the first guy to get on the phone with the client.
More likely there are many different segments in this market. I can easily see why some folks almost expect email. But I think I am going after a very specific segment of contractors/clients who like to get on the phone. It may or may not work the way I've implemented. We'll see.