I don't think gamers necessarily expect an L3/R3 button. The Switch does not have anything like that, and Nintendo has always been top tier for gaming controllers.
Even the WiiU Pro controller had clickable sticks.
Even the switch joycons, which I think are incredibly impressive with how much tech is crammed into them, are pretty awful to actually control with. The only reason I think they get a break is because they are designed for portability.