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2 million calls to 311 to New York City, in 2016.

Spoiler: #1 reason is noise. #2 is heat or water.

I mapped some of the 311 calls for Boston and San Francisco. Here are the Jupyter notebooks:

BOS: https://github.com/carbocation/jupyter/blob/master/Boston%20...

SF: https://github.com/carbocation/jupyter/blob/master/SF%20311....

(The SF notebook abruptly transitions back to some BOS maps because I forgot to remove them.)

Noise seems like one of those things that everyone just assumes isn't a problem and will just sort itself out.

Anyone up for an analysis of Philadelphia's 311 data? https://www.opendataphilly.org/dataset/311-service-and-infor...

I wish more cities had a simple, citywide non-emergency number like this.

Where do you live which doesn't have one? 311 is written on most public works fixtures in my town, Vancouver, for telling the city if they're broken, and I assumed it was North America-wide.

nope, it's municipality run. https://en.wikipedia.org/wiki/3-1-1#United_States

Which Vancouver?

Seattle doesn't have a 311 phone service. But they do have a Find It Fix It app. It's 2018 not 1988, why don't more cities have an app?

http://www.seattle.gov/customer-service-bureau/find-it-fix-i...

Large Vancouver. Maybe it's Canada-wide.

Two million calls to 311