I don't want retail to go away. Fuck Amazon.
I don't want retail to go away. Fuck Amazon.
There used to be a superb hardware store and a great outdoor store near me. Both have closed along with so much else on the high street. If I try and get a lot of what the hardware store carried either online or in other retail (the big DIY sheds) I'll get a far inferior cheap and nasty Chinese equivalent for surprisingly little saving. The items I actually want remain elusive.
The outdoor store had staff that climbed, hiked and so on, and were great for advice as well as product. If you wanted something a little out of the ordinary (either specialist or more unusual sizes) they could order it in for next day at no cost. I got a couple of super cheap items in their closing down sale. :(
I could probably drive 100 miles to Manchester or Glasgow and find a suitable retail option. That would make anything other than carefully planned bulk purchase crazy expensive.
Online has been great for rare niche items, or electronics. For an awful lot of the day-to-day rest I'm left feeling that after the initial boost when they first set up, it's left us far worse off. To cap it all Amazon are rarely cheaper any more.
It wasn't supposed to be this way.
I broke my rule last week to buy a CB radio that was about 66% the usual retail price, so of course the seller rewarded me by having it delivered 600 miles away (either that, or USPS seriously messed up) and then failing to respond to my inquiries.
Fulfillment should be a commodity, and I don't want to have to deal with how different brands have structured their own fulfillment.