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Comment by zarriak | Hacker News Reader

Amazon doesn't deliver the things you bought. I don't understand why you are buying luxury goods off of Amazon when you aren't able to distinguish between counterfeit goods. There is a reason designer stores exist. There are many reasons that Amazon as a company and service are bad but almost none of what you describe is a valid complaint.

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Amazon logistics deliver at least 1/3 of the items I purchase from them. A "Prime" branded van literally pulls up to my house and someone who I assume works for Amazon drops the package on my stoop.

> I don't understand why you are buying luxury goods off of Amazon when you aren't able to distinguish between counterfeit goods.

I read this sentence four times and still don't quite understand it. Particularly in response to someone who said they tried to return an item to Amazon exactly because they realized it was counterfeit.

Can you rephrase whatever it was you were trying to say there?

Those Prime branded vans are often third party contractors as well.

Yeah, but Amazon is paying them and branding their trucks with the amazon logo, they should take responsibility for quality of service.

I meant to say distinguish between counterfeit goods and the genuine article. I just think when you spend at least 4 digits on something you should either have experience in the area or buy with someone who does. Should Amazon do a better job on stopping counterfeit? Yes but that doesn't stop you from using common sense. Also the use of Amazon logistics is very regional and I assumed the OP would have mentioned that. There is always going to be a good enough margin for selling counterfeit goods of luxury brands that this will most likely never stop.

Amazon has been known to deliver counterfeits including counterfeit books which was a popular story here on HN a while back.

Edit see here on Amazon counterfeit books specifically Python for Kids being counterfeit:

https://news.ycombinator.com/item?id=13924546

> I don't understand why you are buying luxury goods off of Amazon when you aren't able to distinguish between counterfeit goods.

His wife bought him a gift. I assume she thought that a company as big as Amazon wouldn't allow sales of counterfeit items on their platform, like I once did.

> My wife bought me “luxury” branded jackets and clothing for fall.

This is a serious problem. My wife goes to Amazon and just buys the top seller of whatever she's looking for(even if its from a no name marketplace seller). I don't think she realizes people can game this system.

Most people I've spoken to don't even realize Amazon is a "marketplace" that has multiple sellers.

Until 2010ish, I thought that Amazon sold all of their listed items and that I had to specifically choose "New & Used" from other sellers to purchase an item from someone else.

Amazon does do deliveries. This is also a valid complaint. Amazon doesn't say don't order X, Y, or Z; they let you order anything. They just need to work harder on solving these issues because I've seen many other complaints like this.

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