Netflix Shows Different Skin Colors on Movie Title Cards Depending on Your Race
exstreamist.com
exstreamist.com
I'm pretty sure they have exhaustive feature set (not just demographic information) in their model to select the cover poster for user.
There's data points to indicate you're more likely to watch X if they show A,B,C title cards. When you do, that reinforces that link. In aggregate it feeds data points to Netflix that lets them A/B test the needed graphics.
Customer biases driving biases/business decisions.
So... is the data racist? Is the user more inclined to click on things with people from their demographic? Is it really Netflix at fault for aligning their content to a users browsing habits?
It appears to me that Netflix didn't "assume" her demographic. They very accurately identified her based on data she unwittingly provided them and they adjusted the content according to what she would statistically most likely view. In the same way almost all modern companies do.
I wonder if this is a sign of institutional racism at work and lack of diversity.
Citation needed, here. Netflix could be doing both.