It is not the hardware that is a problem with Google products, there is no 'you must be holding it wrong' nonsense. The problem Google have is in the support. Utterly awful. They have absolutely no idea, as if they are not able to empathise with the customer in any way whatsoever. A budgerigar is as much help.
Fortunately my five year old Pixel is as good as new, not a scratch. Despite its age it still impresses people whether they know what it is or not. Few computers do that these days. The wow factor isn't quite up to 'SGI' standards but I always say it is just 'a cheap really old Chromebook'.
The room filling sound from the speakers under the keyboard is something I can't believe the newer Pixelbook has to quite the same level of 'high fidelity', I would be gutted if that died due to some upgrade. This won't happen though as updates no longer happen (as of a week ago) due to the age of it.
The 2560x1700 'retina plus' native screen mode is also a true delight, particularly with dev tools open. People struggle to read the text and, with them not used to having pinch-to-zoom on their Applebooks, they are amazed that the zoom works just like on a phone.