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In my experience you never actually get your food with Uber eats. I use uber frequently, but Uber eats is crap.

I've had the complete opposite experience. I've tried almost every food delivery app, and what I've found is that Uber Eats is the most reliable, longest open at night and best value for price food delivery service in my area (SF).

If you're having a service or technical issue, try a customer service team before being negative on the internet.

I have, their customer service also sucks. I really do like 99 percent of the Uber drivers. But Uber eats is a crappy service, Uber as a company simply has consistently shitty customer service.

They need to get their act together of they have any intention of competitors with GrubHub and the other twenty food delivery services.

Their customer service sucks big time. If I order 4 meals and only 3 arrive how do you not fix that immediately? Can’t call anyone so you put a ticket in that sits for 24 hours.

Screw their line item refunds too. If I have to drive somewhere because someone is left out of the meal there was no point in ordering at all.

The onus is not on the customer to perform QA, nice try.

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