Microsoft is investing in ride-hailing firm Grab
cnbc.com
cnbc.com
Honestly, Uber's support is only slightly better. Traveled from Lima to Atlanta in the same day, Uber flagged me for fraud. Took Uber a 2 weeks to fix it. Although they'd send me quick replies saying it was fixed, still couldn't get it fixed for 2 weeks.
I fear for the app future where you get blacklisted and you're shutoff from things that you need and there's no support or redress.