Compromise on stiffness and rigidity in a servo system means the thing jitters about like a squirrel on speed. Robots need to be smooth, and there's precious little you can do in your controls to compensate for system instability. Precision comes along almost for free once you have that rigidity.
They didn't get the basics right. Special sauce on top needs to have a solid foundation.
And that's why I have an Aubo robot in my conference room today, and why I was able to tune in a 250kg payload 1995-vintage ABB on Tuesday, while these guys are shutting down.