Walked in looking for $100 gloves, got $1500 of gear. A lesson in sales
swizec.com
swizec.com
>> "No, they offer loaners at the class. I just need a pair of gloves."
>> "Oh, those are sweaty and smell bad. I like to start a new rider from the top down. Your helmet is the first and most important piece of equipment you're going to bond with. It's like the living room for your face."
"No thank you. Please help me with gloves"
He wasnt even that good of a salesman, you just seem to be a mark.
also you're final conversation doesnt sound happy.
"We don't have your size in stock, but I can order it for you"
"Fine. Just do it. I'm ready to get outta here"
And I agree I’m a fresh rider and naive and overly excited and I prob could have bought cheaper gear to start with. But I’d rather pay for more gear than for more skin.
Same reason I wear an overpriced full face brain bucket on my boosted board.
I suspect Swizec will be very happy with his purchases and will be a return shopper. Once upon a time, it was articles on business fundamentals like this that drew me to HN.
I will still gladly ask for recommendations, and still refuse them. This salesperson ignored the customers original request, Swizec seems not to care, to me, that means the saleserson is making it obvious he/she is putting himself and his/her sales infront of making the customer happy,
Also, was this worth it for the salesman? If he could've sold $100 pair of gloves in 5 minutes, instead of $1500 over 2 hours. a 15x multiplier on sales but also a 40x multiplier on time...
> Once upon a time, it was articles on business fundamentals like this that drew me to HN.
I think https://stratechery.com/ is now closer to what you are looking for.
My observation was simply that it sounded like a knowledgeable, or at least nominally helpful salesperson. You could be right, they may have simply been acting in their own best interest. And, it worked - they got a big sale by appearing friendly, helpful, and knowledgeable, and to my reading that was the point of the story - those things pay off in bigger sales.
I've had nearly the opposite kind of experience when I went to buy ski gear. The salesperson clearly didn't know anything about what they were selling. They could have sold me a $100 pair of gloves, as I was in the market and had no idea what they should cost. Likewise, had someone educated me I might have purchased a more expensive helmet. Instead, I walked out and eventually ended up with bargain bin gear that has served my needs just fine.
You had a month of lessons and then got on top of a 1600 cc bike. Or you thought one beer was okay.
But motorcycles still are not as safe as cars, which still aren't as safe as riding the bus, which isn't as safe as staying home. Decide for yourself where you want to be on the risk tree.
That mass coffin without airbags or seat belts? There have been awful bus accidents throughout history with many passengers dying.