Zoho has 40M users and apparently $350M in revenue. Why are you using a consumer grade domain registrar[0]?
The gold standard for any enterprise is MarkMonitor. You can pick any other enterprise level service which would mean you don't resort to lowering yourself to begging on Twitter to find a contact at a pivotal service provider
This has damaged you beyond DNS propagation, I don't know how anybody in tech is going to take you seriously again without some serious action