PayPal ends business dealings with Alex Jones's Infowars
reuters.com
reuters.com
Imagine scenario - there is a totalitarian government in some banana republic that forces these companies (who are already global) not to support dissidents of it's regime in order to operate in their countries, what moral high ground will they take? The totalitarian regime will say you are doing this in US then why not in our country too?
Internet was supposed to be great equalizer. But supposedly monopolies are abusing their power. This is too close to net neutrality argument. Payment processors is oligopoly business like ISPs. It's a high barrier to enter due to governmental regulations. Now why can't be case made for net neutrality for payment processors?
And "build your payment processing company" -- give me a break. Any media organization can't just build payment processing services. I know there is BTC/ETH, saving grace for decentralization of Internet and working as true intended goal.
Where have you been the past decade? This is nothing new, especially for Paypal. Payment processors choose not to do business at their whim, whether it's because you have too high a chargeback, you're from the wrong country, you're too troublesome or your business simply is in a category card issuers don't like.
Payment processing is an area there's never ever even been a semblance of a "neutral pipe" system.
It's not on a whim.
Payment processors -- including Visa, Amex, Discover, Mastercard -- have clear rules about hate sites and promoting violence. This is a rule clearly spelled out that all merchants must follow.
Infowars violates rules they agreed to follow when they became a merchant. That's breach of contract.
Edit: and here's Paypals AUP: https://www.paypal.com/us/webapps/mpp/ua/acceptableuse-full
You may not use the PayPal service for activities that: ... relate to transactions involving ... the promotion of hate, violence, racial or other forms of intolerance that is discriminatory
Seriously... that's breach of contract. Does infowars need to follow the contracts they agree to? Do those that promote hate get to disregard contracts?
Peddling hate speech does not earn you the ability to disregard contracts you have agreed to.
I don't like Alex Jones or his view, but we have strong protections for speech in this country for good reasons and I don't want to see us sacrifice them because someone we hate comes along.
I’m not a lawyer, but these sound quite different.
Or would an online bakery with a terms of use that banned "using their products in a way that could be seen to endorse or support gay marriage" be acceptable?
One's a choice and one's not of course, but there is still a comparison to be made there.
Edit to add: it's possible that being a conspiracy theorist is as much a choice as being schizophrenic is. If that was the case - true, proved beyond any doubt, it's genetic or environmental, whatever - would you be willing to extend the same protections to conspiracy theorists as you would to other protected classes?
As for defending PayPal's 'free speech rights'... that's pretty rich considering PayPal seeks to make further inroads into China, a nation decidedly anti-'free speech rights.'
That's something I find strange among most respondents here--they're very quick to defend PayPal's association rights against Infowars, yet they seem all too willing to overlook PayPal's ignoring its own core values just to do business with an oppressive regime, i.e. PayPal refuses to do business with Infowars because Infowars' 'promotion of hate and discrimination runs counter to our core value of inclusion.' China is inclusive? Huh.
It certainly makes me wonder how many of YC's community are budding authoritarians working towards the day they, too, can PayPal a person out of existence?
Definition of hate alone is extremely broad. And depends from culture to culture, country to country. Do we want many Interents with each having it's own rules? Or one Internet connecting people like it was envisioned to be?
I'm asking more meta/philosophical question here. What kind of precedence do they set with these actions?
When I think about all the children Hillary Clinton has personally murdered and chopped up and raped, I have zero fear standing up against her. Yeah, you heard me right. Hillary Clinton has personally murdered children. I just can't hold back the truth anymore. Hillary Clinton is one of the most vicious serial killers the planet's ever seen.
[0] http://www.rightwingwatch.org/post/alex-jones-hillary-clinto...
I mean, I get your point, but doesn't the US do this exact thing? Forcing companies not to do business with what it considers to be dissidents in foreign countries (ones that just happen to not align with its interests...)
Hasn't this been going on since the beginning of payment processors? I'm pretty confident in thinking that almost every payment processor does this frequently for all kinds of reasons.
Freedom of speech does not imply freedom from consequence.
This is double speak. If the government throws you in jail for saying something, you could say the same thing. You had freedom of speech but not freedom from consequence. You're distorting the meaning of freedom of speech.
Which is why we have the first amendment, and why it covers government only.
Or that no one who disagrees with a particular point of view should be able to express that disagreement?
Freedom of speech does not mean freedom from consequence when that consequence is also an expression of free speech.
This is already how it works with gambling and sex related sites in the United States. The CC processors crank up the merchant fees for those businesses (sometimes above 30%) and in exchange congress backs down on whatever regulatory threat they have pending. Then congress can tell their constituents that they are “cracking down on vice”
Well-designed regulations can also protect consumer choice. In europe there's SEPA and IBAN transfers between any bank, and there's plenty of those. And banks are obligated to give anyone an account.
So it would be near-impossible to shut someone down like this.
IIRC they merged with x.com specifically because x had a banking license and they had gotten an EU license in the mid 2000’s.
Also banks can pick and choose in fact they do it all the time try asking for a loan form a bank as a porn production company or even opening a business account with one, most of them won’t touch you same goes for many other businesses.
Banks in some cases may not be allowed to deny services to individuals for non financial reasons they same does not hold true for businesses and organizations.
PayPal issues credit and loans and credit cards they are an issuing bank and they also serve as an acquiring bank for processing payments.
Their account balance may not count as deposit and as such that part might not be under banking regulations in the US but in the EU they are regulated as one.
In the case of Jones, everyone can see with his/her own eyes what Jones/Infowars have been doing: peddling lies and inciting vile hatred (especially the "crisis actor" conspiracy stuff). Either one stands up against such people or one supports them. There is no "center" when it comes to Jones and his neo-Nazi friends.
I’m not sure this is a good argument. You could say the same thing about pretty much any mainstream media, e.g. in relation to Iraqi “weapons of mass destruction” (and they probably resulted in more deaths than anything reported by Infowars).
Censorship is mostly arbitrary, really.
When I think about all the children Hillary Clinton has personally murdered and chopped up and raped, I have zero fear standing up against her. Yeah, you heard me right. Hillary Clinton has personally murdered children. I just can't hold back the truth anymore. Hillary Clinton is one of the most vicious serial killers the planet's ever seen.[0]
[0] http://www.rightwingwatch.org/post/alex-jones-hillary-clinto...
The page you link to has a clip of the audio in question:
https://soundcloud.com/rightwingwatch/jones-hillary-personal...
Let me complete the rest of what he says:
"Am I talking about [snip some reference to a devil worshipping story], oh no, I don't mean that, I'm not talking about that, I mean 200,000+ dead Christians, with her operation with Syria, and her operation in Libya, and not let the Christians get out, and directing Al Queda and ISIS, who target and murder children and put them through sex slavery, and throw Catholic priests off cliffs, and kill people en-masse, and murder gays, and everything else you can imagine, because they don't like peaceful people."
Obviously Alex Jones is very far from being a precise user of language. Clinton has not "personally murdered" anyone. That accusation on its own is clearly absurd, but put in context as a reference to her support for various wars in the Middle East it merely becomes the sort of dumb overblown rhetoric that you tend to find at the political extremes. Likewise for the claim she directed ISIS. Clinton was/still is a supporter of the various militant groups that are allied against both Assad and ISIS, although from what I've read there wasn't that much between these groups and ISIS religiously or behaviourally. So his grip on the situation in Syria is also pretty bad.
But this is hardly unique to Alex Jones. For example here's an article that claims "For profit, Tony Blair murdered over a million humans in Iraq and Afghanistan":
https://www.dailysquib.co.uk/world/26825-the-evil-of-tony-bl...
The author of that article, Louis Cypher, is a nobody. But if I had claimed Louis Cypher said "Tony Blair murdered over a million humans" and omitted the rest he'd obviously sound totally crazy. Making someone look bad by deleting parts of what they say is just that easy.
Anyway, I have to admit, this is apparently becoming some sort of pattern - I read someone explaining on Hacker News why Alex Jones must obviously be suppressed and crushed by providing some idiotic sounding quote, I spend about 30 seconds finding the source of the quote and then I discover his words have been maliciously chopped up in order to manipulate me. I don't like this.
A random ordinary American would be protected from such accusations.
Stop trying to come up with far fetching conclusions that don't even make sense. Why can't Paypal ban someone (especially someone like Alex Jones) for this reason? Would I want to earn transaction fees from Alex Jones' sales? If I were the owner of Paypal, I wouldn't want to do business with him, either.
What do you guys expect PayPal to do? Draw a line at InfoWars, and die on their sword, as the major credit card networks cut them off and kill the company?
Infowars isn't going to be able to continue processing credit card payments. It's up to paypal if they want to go with Infowars and die or not.
But they already did come knocking for an industry I was in. Despite the fact there are stores in all 50 states selling the product, and it’s gray-area legal in all of those states and explicitly legal for cannabis in about half the country, it’s difficult to openly sell blown glass art pipes on PayPal for long. They will shut down your account, keep your money for as long as possible and ban you for life ostensibly for violating federal paraphernalia law. Thankfully, it’s not as if PayPal has a monopoly on handling payment.
Yes, a moral difference clearly in favor of the conspiracy theorist.
1) A cake is not as important as speech.
2) The gay couple had many other alternative options.
3) There was no shadowy group working to ensure that nobody would bake a cake for the gay couple.
There is a clear group setting out to unperson Alex Jones.
The issue wasn't what they were purchasing but rather the reason they were refused service - their sexuality. If Alex Jones had been deplatformed because he was gay then you can bet you're ass we'd be mad. If the couple was denied service because they were known to say controversial things in public and the bakery didn't want to be associated with that I'd have no issue with that either.
By 'free speech' I assume you mean the universal idea that we should be able to express ourselves rather than protection from the government. I'm going to presume (and correct me if I'm wrong) that you also believe businesses 'are people too' and should have analogous rights. What about the business' "freedom of speech"?
I’m saying the what is far more important in this case than the why.
Speech is a fundamental freedom and getting a baker to make you a wedding cake is not.
> What about the business' "freedom of speech"?
PayPal is free to say they don’t like Alex Jones.
Facebook is free to put out a notification telling people Alex Jones is a liar.
I’m guessing you are really asking about freedom of association?
Provided there are clear alternatives then I don’t normally have a problem with a private company deciding who they want to do business with.
But that’s not the case here with social media or with credit card payment processing.
If there were thousands of alternatives available then it wouldn’t matter.
Instead there are only a handful of major corporations that control the respective markets and they appear to be colluding to deplatform Alex Jones.
The ruling was also very specific in that the case was not to set precedent and the ruling absolutely does not permit businesses to discriminate against LGBTQ.
1) Free speech purists, whether they agree or disagree
2) People who actually believe him
3) People who think Alex Jones' acting is a hilarious trainwreck of emotions (me!)
"We undertook an extensive review of the InfoWars sites, and found instances that promoted hate and discriminatory intolerance against certain communities and religions that run counter to our core value of inclusion."
The problems are:
1) There are many websites "promoted hate and discriminatory intolerance against certain communities and religions". As an atheist, I would say I have seem many atheist websites doing this.
2) This may not be fair. Nobody would believe Paypal has reviewed the speech of all the websites using their service. So why did they pick InfoWars? For what reason? Was that because there were lots of complains? Paypal not only need to explain why InfoWars should be banned, they also need to explain why they picked InfoWars.
3) There is no due process. Does InfoWars has a chance to appeal the decision? Were they informed before the decision was made? Were they given time for transition?
4) Yes. Paypal as a private company can make this decision. But nobody here is claiming that Paypal's decision is illegal. Many people feel this is dangerous, and there are good reasons to feel this way:
a) The nature of Paypal's business has nothing to do with speech. It is dangerous for a financial company to censor speech. It is different from facebook or twitter, which are speech platforms, so the content of speech are important to them. Why should Paypal even care about the speech on other websites? We do not need financial companies to shape the world of speech.
b) InfoWars promotes hate speech, but it is not illegal in the U.S. It is not a terrorist group. If it really incited violence, law enforcement will handle it. The difference between law enforcement and business: law enforcement has to follow the due process, but business makes arbitrary decision.
I’m asking because I just don’t see any ewuivalence between these two issues. I’m personally deeply disappointed by (and oppose) both bans, but at least I can see some reason for Infowars ban (“he’s spreading harmful information”) whereas I cannot really come up with any not-obviously-contrived (i.e. “sex-fear-mongering”) explanation.
I tried to figure out what was going on from your story but it's like coming into the middle of a family fight that's been going on for years. The stuff they're currently arguing about is probably not how it started.
In particular PayPal says specifically in that article that they don't have any policies against ASMR (which apparently is mostly videos of women making weird sound effects?). So why are they suspending accounts, well presumably they think they're doing it for other reasons. The article goes on to talk about YouTube being "anti sex" or something so presumably there's more to these videos than is being let on.
At any rate, I think it's dumb that payment processors suspend accounts for sex-related stuff too, but that's at least something with a basis in US law so PayPal may feel they are legally forced to do it. FOSTA is mentioned.
It's not like PayPal or other SV companies for that matter like Patreon really care about their Community Guidelines.
I reported a person to Patreon some time ago who takes it as a job to spread hateful/false info about white helmets, even advocating for killing them many times. High profile enough person to be documented by journalists, and have special chapters in large reports about russian propaganda. No response. And it's not like these people are not being killed regularly, by the same government that regularly tags her in images posted to twitter from their embassy accounts.
But hey, baby steps.
They have a history of doing this sort of thing and they have known to be less than righteous. It's really discerning that a money handler can do something like this at their whim.
I haven't had great experiences doing typical business with them.
I’m not saying they necessarily “conspired”, could be as simple as one CEO seeing the news and saying “that’s a good idea, we should do that too”, but the chances of these decisions being completely independent is almost zero.
That’s not to say it’s just one big coincidence.
Like, I don't see a lot of outrage from free speech types when liberal professors get fired for saying stupid shit. It's only a certain kind of speech being suppressed that they seem to care about.
http://www.tampabay.com/news/education/college/ut-condemns-t...
https://www.washingtonpost.com/news/morning-mix/wp/2017/06/2...
Is it the same thing?
A better example would be if power companies and phone companies started disconnecting liberal professors for saying stupid shit.
How about center-left free speech types like me? I'm from the UK and it's so clear over hear which side of the spectrum "owns" free speech.
I remember everyone shutting out my brother for being gay.
If the U.S. government were ordering his accounts closed, you might have an argument.
And it's about time companies realize their role in actually enabling the hatred - and act upon their responsibility.
There is no such limit in the US.
The old quote applies,
> I disapprove of what you say, but I will defend to the death your right to say it.
That said, I don't see why a private enterprise should be forced to do business with someone unwillingly. (Again, if this were the government, I'd have a very different opinion.)
As for some of the more egregious things he's done, such as claiming Sandy Hook was a hoax,
> six families of victims of the Sandy Hook Elementary School shooting as well as an FBI agent who responded to the attack filed a defamation lawsuit against Jones for his role in spreading conspiracy theories about the shooting.
This is the proper forum for this to occur in, and hopefully justice will be done.
Forget paypal. The oligopoly that is Visa and MasterCard could easily shut down anyone they want because of "hate" or whatever abstract noun we're using to attack those the NY Times doesn't like.
It’s all very twisty, predictable, and pointless and I’ve never seen anyone budge. It’s just “over the top boys” and at the end of the day no man’s land gets a few more craters.
I think to a large extent the same arguments are repeated because stories like these are literally arguments for both sides:
“See, I was right, censorship will not stop at at anything, it’s a slippery slope!”
“See, bad people/ideas should be censored and it helps make society better.”
I suspect that a major reason I haven’t yet mentioned is that everyone who isn’t identifying as being on a “side” stays the hell away from them. That leaves the raving ideologues for the most part, with a smattering of the same being shouted down for not hewing to what is Obviously Correct. My substantive point is that the moderation on this site should treat this like any other instance of politics that it buries, because it is, and because it creates the same kinds of endless and repetitive arguments and flame wars.
Imagine Alex Jones's power company deciding to shut down power to his studio because they (rightly) think he's being an asshole, or the phone company disconnecting his landline.
Just because something's a private company doesn't mean we should put up with them selectively denying people access to their "platform". Being plugged into the power company is also being on their "platform", and would probably be regulated as loosely as Facebook, YouTube, PayPal et al if electric power was a thing that had only really taken off in the last 20 years.
Maybe PayPal needs to explain to my state why they should retain the ability to continue to operate...not sure that their one-sided values are in alignment with the law.
EDIT: remember that if you tolerate this behavior towards people you disagree with (I myself don't pay any attention to Jones as I think he is someone who doesn't really try to understand reality), then when the tables are turned, as they do quite often in politics, what basis will you have to complain about the poor treatment you or someone whose views you champion, receives?
I mean this seems legitimate.
Our founding document clearly highlights the inalienable right to bear arms.
I’m not picking sides in this discussion, only curious to understand your viewpoint and to learn more about what legal boundary PayPal crossed.
Should Alex Jones not be able to send mail? Should Alex Jones not be able to get a phone line?
When I think about all the children Hillary Clinton has personally murdered and chopped up and raped, I have zero fear standing up against her. Yeah, you heard me right. Hillary Clinton has personally murdered children. I just can't hold back the truth anymore. Hillary Clinton is one of the most vicious serial killers the planet's ever seen.[0]
[0] http://www.rightwingwatch.org/post/alex-jones-hillary-clinto...