Yes, credit card theft is not a big deal and you don't really need any protection because the CC companies are pretty pro-active about it. That is not what we are talking about. Yes, real identity theft is rare but it does happen. With a few simple steps, you can protect yourself better in the rare case that it does. Can you completely protect yourself? No, but some protection is better than none.
As I said above, it is far, far less time and expense to follow up to actual fraud with a police report than it is to freeze-unfreeze your credit every time you want to pass a credit check.
Unless you need monthly credit checks (very odd), I find that statement extremely hard to believe.
The vast majority of people never freeze their credit and never have to expend any energy on the issue of credit security at all.
Most people have their credit run a few times a year, when they sign up for a new service, new credit product, raise a limit, buy a new vehicle, what have you.