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I'm sure one of their metrics is "time on site", which often doesn't distinguish between "spends more time because they enjoy the product" and "spends more time because they can't find the things they're looking for and are becoming very frustrated with your service"

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My time on site went to zero. When I saw this coming after it took forever for Inbox to update for the iPhonex, I moved to Mail.app.

Another annoying side note. Google recently forced the switch from hangouts to meet, and meet video chat doesn’t work in Safari.

Are you suggesting google is using their analytics data naively? With all due respect, these large tech corporations are ran by adults who understand user experience.

Then explain Material Design? When I have to hunt around and try to figure out what an icon actually means, that isn’t demonstrating an understanding of UX. Google UX is “great” if you already know how to use it. Apple UX by comparison is friendly even to complete rookies. The only Google UX I actually like is their search page.

The latest UI changes(all the rounded corners and soft shadows, for example) in Chrome and elsewhere seem to show that they're even moving away from Material Design too,after years of hyping it

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