Personally, I suspect that they painted themselves into a bit of a corner with the tech stack they choose for Inbox. They used a unique C++ to JS compiler to run Inbox in the browser. This worked decently well in Chrome, but the experience in other browsers has been a lot choppier. It's possible the same codebase was also compiled to iOS and this is what caused the very long delay in updating for the iPhone X.
I'm sad to see it go. The UX in the official Gmail app isn't quite as good. The bundle workflow they developed for working through your inbox is something I haven't seen elsewhere.