Comment by ryanbrunner | Hacker News Reader

Comment by ryanbrunner | Hacker News Reader

A lot of articles recommend against formal performance reviews, and in some sense I agree, but it is important to be thoughtful about how you're going to give feedback and work with your employees to help them perform more effectively.

Oftentimes formal performance reviews are replaced with some sort of continual feedback system (whether through an actual formal system or just an informal process), but in my experience a lot of continual feedback systems just turn into a back-patting machine and lose a lot of the constructive criticism that a formal review process can bring out.

Stack-ranking is obviously dumb, and yes, assigning things to a 5 point scale probably is too. But those were never the actually valuable parts of good reviews. You should always find a way to spend time and be thoughtful about where team members are excelling and where they're falling short.

I've worked a few jobs that decided that performance reviews were a pointless exercise and I honestly couldn't have told you what everyone thought of my performance prior to me leaving.

I agree. I have a very good relationship with my boss, we speak about performance and stuff casually all the time. But we also have a formal review once a year, and it’s really helpful for me. I learn some weaknesses that I have that I might not always have time to talk about in every meet ups.

It’s hard to explain but the context change definitely helps to see exactly where you stand as an employee.

For most people I think this makes sense.

Personally, blunt candor can work as well. I do not let anything slip, if I think someone needs some direction or coaching it basically happens in realtime. There's really no need for a formal review if feedback is constant. Sometimes the feedback can be more general, I feel someone needs some hints I just give it to them.

I don't make it personal and don't expect people to take it personally, it's jarring at first but quickly it just feels really quite normal.

Technically, there are still room for performance reviews ... but if as a manager you're telling someone in a review something they're hearing for the first time then you've failed. They should know right away.

I think that's fair, even better than performance reviews, so long as it's happening. In my experience that's generally a rarity, and "replacing performance reviews with continual feedback" turns into "we'll post a happy emoji once in a while on something you said in Slack and that should be enough."

Blunt candor seems great until my response is "I have too much work"

Performance appraisal / coaching is pointless when workload means someone can never give 100% to any task.

Personally, blunt candor can work as well.

Only if it goes both ways. If I can't respond to my managers blunt candor with "the reason we're so far behind is because you suck at time management and promised the customer two features we hadn't even begun to plan for" without fear of being reprimanded or punished then blunt candor isn't very effective.

""the reason we're so far behind is because you suck at time management and promised the customer two features we hadn't even begun to plan for" "

First, if you ever said that to your boss you should definitely be fired.

Second, that's operational information, not performance feedback.

Third, it's not your prerogative to tell your boss what he's good or bad at. They give you the review, not the other way around.

Right, because managers never need feedback on how well they're managing their staff...?!

Some shops have "360 degree reviews", where you need to get reviews from your colleagues and people you serve (or to use an ungenerous phrase, your underlings), not just your boss.

Surely you understand how it creates bad incentives, if feedback about individual productivity can be delivered bluntly but feedback about prioritization can't be given at all.

If it's about who's the boss rather than the project being the boss the project is fucked and then so is the boss.

Good bosses know this and like honesty. Bad bosses fire people for stating the truth and wind up with shit.

However I will agree that saying "You suck at.." is pretty bad, and it would be equally bad coming from a boss.

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