They have the weird community forum where employees don't post anything except for announcements. And now they have an extra tier before actual support, where your question is 'answered' by some community member or someone like that, who apparently can't be bothered to understand the question.
The Android app is a slow mess eating all available memory right away and/or refusing to edit notes. Inability to use SD cards is just what I want when the notes take 6 GB. And the website now “doesn't support” mobile browsers.
Pretty much the only thing where Evernote doesn't have better competition is the web clipper.
Other than the speed issues you mentioned, I'm also worried that evernote is eventually going to start selling my information (if it doesn't already) and I don't feel safe putting personal notes on it.