Here is a list of unethical things they've done-
>Claim UNLIMITED when restricting people at 10gb hotspot and 50gb data. Their depriortization is unusable, but they claim otherwise.
>They sent their social media marketing team to astroturf in an /r/frugal thread critical of tmobile.
>Their customer service person canceled a plan and added a plan when moving around numbers. I dont know if this was intended or an accident, but after 2 months of paying extra, I asked for a refund, the store wouldnt do it. I had to call. This was a 2 hour process.
So 2M customer data? Says tmobile.
So no passwords stolen? Says tmobile.
I remember when they were 'the good guys'.