Did they look at people other than at sales? Could it be that their results apply only to salespeople? Just wondering.
Did they look at people other than at sales? Could it be that their results apply only to salespeople? Just wondering.
The article's generalization from a specific employee type to all employees is unfounded.
Generally speaking, promoting someone who has great technical competence into a soft skills position is a recipe for disaster: you lose both a good manger and a good technical specialist.
The fundamental flaw is perceiving management as a senior role, when management is actually a subservient role to the rest of the organisation.
The ratio of tech to people skills depends on the difficulty of execution. In the 90s when every tech company was a "hard tech" company you needed technical representation at a high level. Bill Gates would only allow former programmers to manage his programmers for this reason.