...it sounds like they did fix them? People used to complain about not getting bathroom breaks and unpleasant temperatures. Either they're lying, or they did fix those things and are informing people of it.
Kind of to a point.
People get bathroom breaks, but those count against your rate, and people do sometimes get written up for taking them, although that's as much a matter of Amazon encouraging ruthlessness in management as anything. I know of one anecdotal story of a worker who was apparently written up for the time it took them to clean up after their own nosebleed.
In the FC where I work, the temperatures are definitely not pleasant, but HR insists we simply aren't aware of how perfect the climate control is.
I think it's one of those things that depends on where you work and who you work under.
* What is it, Voice of the Associates? Something like that. It's a big whiteboard in the breakroom. You write down your login and a message for management/IT/HR and they write a response.
On what basis? All we have is PR talking points presented, deceptively, as genuine opinions of real employees. That doesn't seem like evidence.
I didn't say the words you quoted.