>One thing it shows is that the whole “lean and mean” ideal is applied much more to productive workers than to office cubicles. It’s not at all uncommon for the same executives who pride themselves on downsizing and speed-ups on the shop floor, or in delivery and so forth, to use the money saved at least in part to fill their offices with feudal retinues of basically useless flunkies.

This part resonated with me, having seen it first hand throughout my career. Some of the most productive people remained under constant threat of being downsized lest they increase their output even further in some way, disproportionately compared to those in other positions.